Longévité récompenses

Longevity Rewards is a Youth & Earth loyalty program to show our appreciation for being a loyal customer. For every purchase on our site you will be rewarded loyalty points which you can convert into a discount via the checkout section or redeem as gift cards. Activities such as Likes and Follows on our social media platforms can also earn you points as well as referrals and adding your birthday via the Loyalty page.

The Longevity Rewards is a free loyalty program open to all above the age of majority according to your country of origin with a valid email address. If you have an existing account with us you will automatically become a member of the Longevity Rewards program. Please refer to the Terms and Conditionsif you are under the age of majority in relation to consent.

We like to keep things simple, just click the link JOIN and you’ll be taken to the sign up page where you can fill in the required fields. There is also a 'Join Loyalty Program' button above the FAQ section. We will welcome you with 250 points!

Com o Longevity Rewards, um membro ganha um mínimo de 4 pontos por cada £1 gasto online no sítio Juventude & Terra. Pode converter cada 100 pontos que acumular em £1, que pode utilizar como descontos ou cartões de oferta em compras futuras.

Ganhe mais pontos ao::

• Criar uma conta (350 pontos)
• Partilhar o seu aniversário (750/1000/1250 pontos - dependendo do seu escalão)
• Indicando um amigo (800/1000/1200 pontos - dependendo do seu escalão)
• Seguir-nos no Instagram (50 pontos)
• Seguir-nos no Facebook (50 pontos)
• Aderir à lista de correio eletrónico da Youth & Earth (100 pontos)
• Escrever uma avaliação de um produto (350 pontos)

• You can redeem your points at checkout, using the checkout point section or via the loyalty page to receive discounts.
• You can convert points into gift cards to use on your purchases.
• Alternatively, you can show your support and choose to donate an amount to the Alzheimer’s Society.
• You may donate as many times as you wish in increments of 500 points. (Alzheimer’s Society gift card for 500 points is equal to £5 donation.)

Follow these steps:

• Log in into your account.
• Head over to Loyalty Rewards: https://youthandearth.com/pages/longevity-rewards
• Scroll down until you see "Spending my points".
• There you can redeem a gift card corresponding to the points you want to use.
• Add the gift card that you redeemed at check-out.

Yes, please note that your points do expire if you have not placed an order within the past 12 months. Unredeemed points will expire 12 months after your last order on our website, so we encourage you to redeem them often. You will get emails notifying you of this.

You can view your available and pending points just below your name when you log into your account.

Non, vous ne pouvez pas utiliser vos points de fidélité avec un code de réduction lors du paiement, mais les points peuvent être utilisés avec des cartes-cadeaux. Si vous le souhaitez, vous pouvez échanger une ou plusieurs cartes-cadeaux avec vos points pour bénéficier de réductions supplémentaires sur vos achats.

• Points are awarded immediately upon completing activities such as likes, follows, creating an account, or joining the mailing list.
• Points are added after a 30-day grace period for purchases
• Points for referrals are allocated when the referred individual makes an eligible purchase of £40 or more on our site.
• Points for sharing your birthday via the loyalty page will be awarded to you on your birthday.
• Points for writing a product review will be awarded to you at the end of that week.
• Please note points will be awarded for not more than one review per calendar week.

Si vous avez ouvert un e-mail ou passé une commande au cours des 3 derniers mois précédant le lancement du programme de fidélisation, vous recevrez les points correspondant à vos achats des 12 derniers mois.

Shipping benefits are available to you when you reach the SILVER BRANCH (+2500 pts) or GOLDEN TREE (+5000 pts) tier.

• Silver Branch tier customers will receive a discount of £5 on shipping for economy & premium/express. Free shipping will apply if the cost is below £5 for your country.
• Golden Tree tier customers will receive free economy & premium/express shipping.

Para atingir o escalão da Árvore de Ouro, terá de acumular 5000 pontos. Os pontos também podem ser acumulados em compras; por partilhar o seu aniversário, actividades em plataformas de redes sociais, por recomendações de amigos e críticas. (Consulte a secção COMO GANHO OS MEUS PONTOS?)

Unfortunately not, the checkout point section will not work on orders that include subscriptions. You can however convert your points to gift cards via the loyalty page and use them to attain further discounts on your subscription orders. However, please note that gift cards work only on the initial subscription order, renewals do not receive discounts due to gift cards.

Les codes de réduction Longevity Rewards ne sont pas transférables et ne peuvent être vendus, transférés ou cédés à quiconque. Toute tentative de transfert du code peut entraîner l'invalidation de vos récompenses de longévité.

Infelizmente, os Longevity Rewards, ou seja, pontos/códigos de desconto ou vales de oferta, não podem ser devolvidos ou trocados por pontos ou dinheiro, por outro produto, cartões de oferta ou outros descontos. Os pontos Longevity Rewards acumulados só podem ser utilizados pelo utilizador no momento da finalização da compra, utilizando o seletor de finalização da compra ou através da página de fidelização para converter em cartões de oferta a utilizar nas suas compras. Em alternativa, pode optar por doar um montante à sociedade de Alzheimer.

Still looking for answers? You may find them in our T&Cs or if you are still unable to find answers to your questions, please contact us via support@youthandearth.com.