Returns & Refund Policy

If you’re not satisfied with Youth & Earth Products, we're not satisfied. We want to help ensure your shopping experience is second to none.

We offer a 60-day Satisfaction Guarantee Refund Policy* for all orders from the date you received the product. The only product not covered is the 100g size NMN Sublingual Powder, so please do not purchase unless you have tried smaller sizes of the product and are satisfied with it.

Please read the Returns terms and conditions below.

1. Only Products purchased on the www.youthandearth.com website can be returned to Youth & Earth for a refund, T&Cs apply. Products purchased in a department store, specialty retailer or elsewhere must be returned to their original place of purchase.

2. Should you make an error when ordering online, Youth and Earth will gladly exchange your product for the product you intended to purchase. 

3. We will issue a 100% refund for all unopened products within 60 calendar days of delivery receipt if you wish to return them, given they have been stored correctly since receiving. All returned items must be unopened, unused, with unbroken seal and not damaged. Returned products that don't meet the aforementioned criteria, will not qualify for a refund and will be disposed of.

4. If you react or not happy with a product, you have the option of exchanging or refunding it under our 60 Days Money Back Guarantee. Please note, we do not accept opened/used products back.
   

5. All orders are subject to a refund regardless of country.

Return Procedures: Email enquiries@youthandearth.com with your order number (found on your order confirmation email) and request a refund. Please allow 7 days to process your refund after we have received the returned order.

NOTE: After contacting us, we will provide customers with a free returns label. Customers are responsible for printing the label off, and properly packaging the returned items to ensure they get to us a in a resalable condition.